Info about COVID-19
important info and FAQ about COVID-19 (Coronavirus)
We are here to support you!
You may have seen Governor Northam’s new directive regarding slow re-opening of businesses in Virginia as soon as May 15. Physical Therapy is a critical infrastructure industry, and we have remained open for business throughout the COVID-19 crisis. During this time, we have implemented several new policies and are continuing to strictly follow CDC guidelines for healthcare facilities.
As more businesses begin to open their doors, we understand that you may still have some concerns about the safety of returning to physical therapy appointments. We wanted to inform you of the procedural changes we have made in our clinic to continue to ensure the safety of our staff and patients.
- We are operating with only one Therapist in the treatment room at a time, and continue to provide one-on-one sessions.
- We are disinfecting all equipment immediately after each use.
- Our PTs are wearing gloves and masks during all therapy sessions, and are washing their hands between each patient.
- We are screening patients for recent exposure to COVID-19, and are checking patient temperatures using a no-touch thermometer.
- We are closely monitoring staff temperatures and social contacts.
- Our front office is using no-contact payment methods.
- We are encouraging patients to wear their own personal masks during treatment.
- We are still offering tele-PT appointments.
- We have reduced seating in our waiting area, and are encouraging patients to arrive on time to appointments or wait in their cars until their appointment time.
- We are no longer allowing family members that are non-guardians or caretakers to attend appointments with our patients. Essential family members are being asked to wait in the waiting room during treatment.
- Patients who have traveled recently are being asked to schedule an appointment for 2 weeks ahead of time to allow for proper self-quarantining.
- The health and safety of our staff and patients is our top priority. We are monitoring the government guidelines closely and will update with any changes. In the meantime, we continue to provide best in class physical therapy in a relaxed, and friendly environment, and we hope to see you again very soon.
Following recent public comments from the U.S. Centers for Disease Control and Prevention (CDC) regarding the coronavirus (COVID-19) outbreak, we wanted to share the following information about Allied Health Solutions' plan of action for the upcoming weeks.
Coronavirus (COVID-19) FAQ
There will be no penalties for cancellations related to respiratory illnesses until further notice.
We are screening all patients according to guidance from the CDC and our local health department for respiratory symptoms and recent travel when they call to schedule an appointment for therapy. Patients who exhibit the criteria will not be scheduled until they are past the two-week incubation period.
We always have patient safety in mind and disinfect all surfaces on a regular basis, regardless of the coronavirus outbreak. After each patient, we replace disposable pillowcases, sanitize treatment tables and equipment, and our staff washes their hands with soap and water and uses hand sanitizer in between treating patients. Our staff wears gloves during specific procedures, such as trigger point dry needling.
By nature of our one-on-one therapy approach, our clinic is a low-risk environment. We limit our treatment to one patient per hour, per therapist. There are never more than two treating therapists at one time.
you are experiencing any sickness, please wait to schedule an appointment until you are fever-free, without the use of fever reducing medication or other symptom reducing medication for 24 hours.
If you have traveled to a country with a COVID-19 outbreak, please wait until 14 days after you have potentially been exposed to the virus to schedule an appointment.
According to the CDC website, if you were in a country with a COVID-19 outbreak and feel sick with fever, cough, or difficulty breathing within 14 days after you left you should:
Seek medical advice from your primary healthcare provider- call ahead before you go to a doctor’s office or emergency room. Tell them about your recent travel and symptoms.
Avoid contact with others
Refrain from travel on public transportation while sickness
Cover your mouth and nose with a tissue or your elbow (not your hands) when coughing or sneezing
Wash hands often with soap and water for at least 20 seconds to avoid spreading the virus to others
Wash your hands with soap and water immediately after coughing, sneezing, or blowing your nose
If soap and water are not readily available, you can use alcohol-based hand sanitizer that contains 60-95% alcohol. Always wash hands with soap and water if hands are visibly dirty